Reset Your Password

MESSAGE TO EXISTING CUSTOMERS- WELCOME TO THE NEW PRESTIGE HAIR EXTENSIONS WEBSITE!

EXISTING CUSTOMERS - HOW TO MOVE YOUR ACCOUNT FROM OUR OLD WEBSITE

We have transferred your account details from our old website. In the interests of security we did not transfer your old account passwords to the new site, to access your account on this website for the first time please do the following:

1. Enter your e-mail address below (The one you used on our old website).
2. Click the 'Reset my Password' button once. (This will send a password reset link to your inbox).
3. Check your Inbox (The reset link should come through straight away, however please wait a minute or two if you do not recieve a link. Be sure to check your spam folder and promotions folders). 
4. Click your reset link and follow the instructions to create a new password.
5. Log in to your account with your e-mail address and new password by using the sign in link at the top of the website!

If you beleive that you did not recieve a reset link, or that the link you recieved has not worked, please contact a member of our team either via our live chat or at [email protected] and we will help you to resolve any issues. 

Thank you, we hope that you enjoy using our new website!